FlowJo LLC Cookies Policy

Last updated: March 28, 2024

This cookie policy is intended to inform flowjo.com and bdresearchcloud.com visitors how and why cookies are used by FlowJo LLC (“FlowJo”, “we”, “us”, or “our”).

The entity responsible for the use of these cookies is

FlowJo LLC
385 Williamson Way, Ashland, OR 97520, USA.

The contact details of our representative within the EU are as follows:

BD GmbH, Tullastr. 8-12, 69126 Heidelberg, Germany

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we partner with may use cookies on FlowJo.com, your choices regarding cookies, and further information about cookies.

To obtain more information about our use of cookies, please contact us via privacy@flowjo.com.

Additionally, we invite you to read our Privacy Notice www.flowjo.com/policies/privacy-policy, in which we explain our commitment to protecting your personal data.

What are cookies

Cookies are small text files, which can be stored on your computer upon your visit to websites. Cookies usually have an expiration date. They can perform different functions but typically keep a record of websites visited.

Your internet browser downloads a cookie on the first visit to a website. The next time you visit the website with the same user device, this cookie and all the information stored in it will be resent to the website, which created it (first-party cookie). However, there is a possibility that this information will be sent to another website managing it (third-party cookie), e.g., when FlowJo receives information from third parties such as Google Analytics to help us analyze how our websites are used, or FlowJo partners with ReCAPTCHA, which collects personal information from users to make the determination of whether they’re human and not a bot.

These cookies enable the website to recognize your browser and remember your preferences, for example, your language setting, for subsequent visits to the website and thus provide you with more relevant content tailored to your personal interests and needs.

Overall, cookies help us improve user experience and enable us to improve the website’s performance.

How long do cookies last? 

Cookies can be temporary or persistent:

Temporary or session cookies are stored temporarily on your computer or mobile device. As soon as you close your browser, these cookies are automatically deleted.

Persistent cookies remain on your device for a longer time, even after you close your browser. They stay on your device until the expiration date is reached and a new version of the cookie is installed or until you delete them manually. These cookies allow us to recognize you when you visit the website later.

The duration depends on the purpose for which certain types of cookies are installed on your computer.

For example, a session cookie may be used to recognize visitors within a series of web pages so that any choices or data selections made by that user are saved from page to page. On the other hand, a persistent cookie may be used to remember your previous language settings when you return to the same web page.

Regardless of the purpose behind each specific cookie, FlowJo takes into account the principle of data minimization when setting this duration. This means that, whenever possible, FlowJo will opt for the shortest possible duration that still allows the cookie to perform its function.

Why FlowJo uses cookies

We use cookies and other technologies (“cookies”) to improve our website. Besides the strictly necessary cookies, FlowJo uses cookies based on your consent to learn how our website is used and how it performs, including cross-site statistics, provide you with additional functionalities and personalization, provide you social media interactions and for targeting and marketing purposes.

How FlowJo LLC uses cookies

We use cookies so that we can provide you with a better experience during your visit: We use Strictly Necessary Cookies to enable some website features, Performance Cookies to count visits and traffic sources to our websites, Social Media Cookies to allow you to interact more easily with social media platforms, Functional Cookies to enable personalization, and Targeting Cookies to help us share content that is relevant to you.

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies. However, when blocking such cookies, some parts of the site will not work. These cookies do not store any personal data.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and does not relate to you personally. If you do not allow these cookies, we will not know when you have visited our site and will not monitor its performance. In some cases, these cookies may be sent to third-party providers, such as Google Analytics, to help us manage our performance analytics. Google Analytics is run by Google LLC in the USA which is where the data provided by Performance Cookies is processed. There is a possibility that this data will be accessed or otherwise processed by authorities in the USA that is out of our control. By agreeing to the use of Performance Cookies, you also expressly consent to the transfer of your data to Google Analytics in the USA.
  • Functional Cookies: These cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third party-service providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal data but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with networks. They can track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

Cookie Uses at FlowJo LLC


Example is the use of the authorization cookie to identify the user by the web service

Performance Analytics

Google Analytics, MS Clarity, and Mixpanel cookies are used in our web sites

Strictly Necessary

Scandit cookies enable some barcode scanning functionality in BD Research Cloud

Table of Cookies

Cookie key




authToken *

Allows the user to make authenticated requests for their data without having to login every time they reload their browser tab or open up multiple browser tabs to the same application.

FlowJo cookie

24 hours


Used to distinguish users.

Google Analytics Cookie

2 years


Used to distinguish users.

24 hours


Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_

1 minute


Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

30 seconds to 1 year


Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

90 days


Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update


Used to throttle request rate.

10 minutes


Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 mins from set/update


Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

End of browser session


Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months from set/update


Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update


Used in synchronizing the MUID across Microsoft domains.

Microsoft Clarity



Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.

Microsoft Clarity

10 minutes


Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.

Microsoft Clarity

1 year


Connects multiple page views by a user into a single Clarity session recording.

Microsoft Clarity

24 hours


Identifies the first-time Clarity saw this user on any site using Clarity.

Microsoft Clarity

1 year


Indicates whether to refresh MUID.

Microsoft Clarity

7 days


Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, analytics, and other operational purposes.

Microsoft Clarity

25 days


Stores cookie consent preferences


1 year


To facilitate data center selection


24 hours

What are your choices regarding cookies

Except for strictly necessary cookies, we only use cookies if you consent to them by opting in. After you have given your consent to all or some of our cookies when you first visit the website, you are free to revoke your consent at any time by deactivating the cookies via your browser’s process to delete cookies and declining cookies the next time you access the site.

When you decline the use of cookies, we will store an amount of data in your browser’s cookie that tells us that you have not consented to receiving cookies without archiving any further data about you. We need this residual data to ensure that our website no longer collects information about your interests. If you have previously opted in to receive cookies, you must delete these cookies on your browser manually.

Please note that Google Chrome is the only supported web browser for FlowJo Portal, BD Research Cloud, and web-based products. Other browsers are not currently supported.

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser:

Please note, however, that if you delete strictly necessary cookies, you might not be able to use all of the features we offer, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies at the following third-party websites: